The worst experience I have ever had. Customer service was terrible. We already had a bad feeling just checking in at the front desk and how the boy up front seemed to not even care about anything when he him self said there’s been a problem with management. We check in only to go upstairs to a dirty room that had blood stains on the sheet… yes blood. We go down stairs after deciding to stay somewhere else and ask for a refund showing a video and picture to the boy at the front. He said there is nothing that we can do, that we had to get in touch with booking.com because booking issues the refunds. Booking said it had to be approved by the property owner who they spoke to, and he declined. The owner refused to speak with us so there was no way to resolve the problem, expect for offering another room to two young girls who were already grossed out. In addition The fan sounded like it was also going to fall off the ceiling. Overall unless u wanna sleep in a horror film don’t stay here as the front desk employee also was laughing at everything. This makes sense why he’s working there and had no manners.

The rooms are very cute and cozy and have all of the usual amenities including a decent sized mini fridge and a microwave. The staff member working when we checked in was amazing and made sure we had everything we needed. The location is amazing, right across the street from the boardwalk and wildwood sign, yet it still feels secluded from the foot traffic and it's quiet at night. I would definitely reccomend staying here! Only note is that if you use their free parking, you do have to give them your keys so they can move your car since cars are parked 2 deep. Mine was moved quite a bit, but it was handled with care with no issues!

We stayed here on Friday night. The guy at the front was very nice and accommodating us for late check in. The room was very clean. Pretty comfy bed. Tons of seating areas in front of the room. Very close to boardwalk. Definitely come back again.

Affordable place to stay. Very close to beach, board walk and wildwoods convention center. Room renovated and very clean. Sitting area has a nice view facing towards the beach , ocean and board walk. They have the pool the pool at the sister property very close walk 2 blocks away. They have rooms with the kitchen which will be affordable to cook while you ‘re in vacation. Ice machine available helps to load the stuff to beach and outside shower available to keep your rooms clean during your stay.

The hotel is in a perfect location to the beach and the boardwalk. Parking was free. The rooms were clean and beds comfortable. The service was amazing! Jay Patel helped me plan the trip for my son and he was so accommodating and helpful and everything went as planned and promised. He went above and beyond! Definitely recommend staying here if you’re planning a trip to Wildwood!

We had a fantastic stay at this beautifully renovated hotel! The location couldn't be better—it’s right in front of the Boardwalk and just one block from the convention center, making it incredibly convenient to get around. Our room featured a large balcony complete with comfortable patio furniture, and we loved that there was a grill available for guests to use. The friendly staff went above and beyond to make us feel welcome. A huge bonus for us was that the kids were able to use the pool at their sister hotel property, which they absolutely loved. We will definitely be back!

Mr jay is a blessing and a life saver. Had an issue with previous hotel he allowed me to book a room for my sons with no issue. He was pleasant on the phone straight forward and took very well care of my boys. I don’t think I’ll ever book another hotel when I come to wildwood THANK YOU MR JAY

BAIT & SWITCH! Reserved 4 nights starting 9/15. When I arrived, they said no room was available, but they would move me to Paradise Inn. The room had no hot water, filthy microwave, and terrible paint job bleeding all over windows. I asked for my money back, I'd find another hotel. Miraculously, NOW they said they DO have a room at Sunset Beach. I don't do business with liars, so I demanded a refund. They said my Priceline reservation was non-refundable. I have contacted Priceline, they have contacted the hotel, and the hotel will not respond. SUMMARY: They took my money and fulfilled ZERO of their obligation. PRICELINE.com and BOOKING.com should not allow them to advertise on their sites. Do not do business with Sunset Beach nor Paradise Inn. They lied to me and then pressured me to accept a terrible room in a totally different hotel. What will they do to you? Sadly, I think they own several other hotels in the area in addition to these two, but Priceline said they were unable to tell me which other hotels are operated by this outfit.

my fiance and i stayed here last week and checked out yesterday. we stayed for 1 week. the piggy back parking was a bit of a pain. because my car was blocked in. and if you are expecting to do something early in the morning it's impossible because no one at the desk answers the phone. my car was blocked in and i tried calling at 8 am to move it and it was impossible. thank goodness i didn't book an 8am fishing trip or i would've missed it. the ice machine didn't work the entire week, it had a orange light flashing everyday saying "filter" so we had to buy ice everyday at the dollar store. the grills also do not work properly. the pillows are absolutley atrocious and the bed is so squeaky. the blinds were also not good at all we had to put a blanket over so it wasn't as bright as the sun in the morning. the location is great, right on the boardwalk in the perfect spot. the house keeping lady was very sweet. but i do not recommend overall. checking out was a bit of a mess because it took forever to get the front desk to move the car blocking me in. and 4 hours after we left the manager called my fiance angry saying we never left our keys... we left both of our keys on the front desk..

In our experience, the staff were all nice, but the room itself was not close to nice. Upon first walking in there was a strong musty odor in the room. The AC was turned off and it was very hot in the room. I went to turn the AC on and saw that it was covered in black mold, so I did not use it and just sweat all night. There were dozens of fruit flies flying around the room, but I couldn’t find the source. The TV was not working. The curtains would not shut all the way because the bracket for the rod was pulled out of the wall. The smoke detector was removed and had wires dangling from the mount for it. The quiet hours are not enforced as people were outside the rooms chatting until 1am and you could hear everything clearly through the walls. The trash outside the rooms was overflowing. You have to share parking lanes with other guests and leave your car keys at the desk for them to move your vehicle otherwise you will get ticketed and towed, which was not mentioned upon booking. The building fire alarm was going off at 12:45am and wasn’t loud enough to hear it well in the rooms, thankfully I was awake otherwise I’d have slept through it. The pictures online were not what the room looked like. The furniture was falling apart. The floor was covered in sand and made it very slippery to the point my son and I fell walking through the room. Heavy amount of cigarette smoking all around the building, especially in front of the rooms. No window screens to allow fresh air in without the bugs. The nightstand was dirty. The location is prime. If you don’t mind the inconveniences listed above and are looking for a good location on a budget, this is it for sure. Very convenient for access to Morey’s Piers and the boardwalk as well as the convention center. I’m sure other rooms are better than the one we got, but I can’t say for sure as I can only rate based off of my experience alone.