Front desk wasn't very friendly, I paid through booking com but I was still charged a extra 21$ at the desk. Asked for credit cards. I told him that it be declined since I already paid he still insist on me using a credit card. Finally he said that they can take cash. Otherwise wise it was a decent size room, beds are big and comfortable. Location is great but the Ffoors need some work, not very clean.

Shame on the owners of this place. Absolutely disgusting that you would book out your property to obvious underage high school kids for prom weekend. The blatant disgusting and downright dangerous behavior that our family witnessed every night at your property is downright reckless. After seeing what was coming in and out of the rooms around the clock, chugging vodka, urinating off balconies was unreal. I believe they basically sold out to a high school for their prom weekend. Shame on you people

The best thing about this motel was its location and proximity to the boardwalk. The room itself was spacious, and the king-size beds were comfortable. Unfortunately, cleanliness was a major issue. The floors were filthy, there was hair in the shower, and the bed sheets did not appear to be freshly cleaned. For any guest, especially one paying for a comfortable stay, basic cleanliness should be a priority. What disappointed me even more was management’s response. When I brought the condition of the room to their attention, there was no apology or concern expressed. The only response I received was, “I’ll let the girls know.” A simple apology and an effort to address the issue would have gone a long way. Overall, while the location was excellent, the lack of cleanliness and poor customer service left me very disappointed.

Don’t bother with this place. The room had several issues, including a broken, flickering lamp and missing blinds in both windows. At check-in, there were no bath towels or washcloths, and when asked, the rude front desk clerk—who spoke with a heavy accent—told us he was too busy to provide any and that we would have to come back later without giving a timeframe. The hand towels we did receive had ants on them, and the second bedroom, which had two beds, had no working outlets. The bathroom sink only had scalding hot water, while the kitchenette sink never got warm at all. To make matters worse, there was only one remote provided for two televisions.

If I could give ZERO stars I would! We checked in early which was a nice surprise, but BUYER BEWARE!!!! I didn’t want to believe the reviews I read about this place. Now I wish I had. Trying to have a nice weekend get away turned into a nightmare. Our toilet clogged in the middle of the night. Had to drive to WaWa to use a restroom. I finally got a hold of the front desk. I was given a plunger. We have to plunge it nearly every time it’s used. Go back to front desk to complain. I was told we used too much toilet paper. Toilet paper which is barely single ply tissue. Someone comes to the room to check it out. Toilet not clogged. Guy says nothing is wrong and walks out. I also complained about the so called Queen bed not having a base that fits the entire mattress. I’m told that the bed is okay, it fit two people, nothing wrong with bed. Pictures added for reference. I asked for money back. I was told I can have money back but I leave now. Fantastic hospitality right there! Why be in the hospitality business if you don’t take accountability for the issues with your property?! You clearly don’t care about your guests experience or repeat business. Stay here at your own risk! We surely won’t ever stay here again!

The room was great. But there was a huge party that took over the eating area and pool area like it was there own private event. Music was loud and they were drinking alcohol (there were bottles of liquor covering an entire table) like it was water and a lot of cigarette smoke. We felt like we couldn't even use the pool at least one day of our stay because of this party. We're fine if people want to drink but in an open area like that where children could potentially get into it is not safe. It also seemed like some of the hotel policies were not enforced such as children under 18 being in the hot tub area.

The Isle of Palms Motel in Wildwood is NOT the Ritz, but it is a decent place for a family to stay. Our room had 2 full size beds and 1 queen size bed and 4 chairs at a round table. No couch or sitting area other than the beds, so if you plan to hang out in your room, expect to sit on a bed or old, dirty dining chair. I brought my own fan and broom because I read other reviews that mentioned 1 AC and sandy floors. My husband and I travelled with our 2 teenagers and we were glad everyone got their own bed (except my husband, ha!) and we appreciated the privacy of being able to close the "bedroom" door. The pool water is clean, cold, and refreshing. The Hot Tub does not heat. The water was the same temp as the pool. The deck area has grills that guests can use for free (bring your own food!) and the full size fridge in the room is great for storing snacks and food so you don't have to go out to eat every meal. There are SEVERAL restaurants within walking distance, and the boardwalk is super close. Our room had a private balcony out back (king rooms do NOT have a balcony) and my kids loved being able to sit outside and enjoy quiet. The space, overall, feels very dated and could use a thorough scrub down and some paint on the ceiling. Oh, and bring your own bath towels because the hotel towels are rather small. Although, housekeeping did give us plenty more when asked. The shower is either ICE COLD or SCALDING HOT and it changes about every 5 seconds. I imagine this would be very difficult to bathe smaller children, so be prepared for that. Front desk and housekeeping staff were all super friendly, and helpful. There is no complimentary breakfast or even coffee, but plenty of shops nearby. The coffee maker in our room was hideous, even when we ran only water through to try to rinse it out, we opted to take a walk to local coffee shops. All in all, I would recommend this hotel for a family with kids who are traveling on a budget, as long as you dont mind staying in an older, dingy hotel. Vacation memories are waiting to be made!! Enjoy your stay!

The hotel is walking distance from board walk and beach. There is one air conditioner for 2 rooms. Everything is kind of wet/damp. The bathrooms aren’t very clean. I saw a roach in the bathroom on the last night. The toilet wobbles. The sink faucet sprays al over the place. There is no cold water in the shower so it’s tough for little ones showering up. The water temperature will go from hot to lava in an instant. We did have a full size fridge, but no brackets on the shelves on the door, so anything would fall off of them. We saw the housekeeping throwing pizza boxes off the balcony, and also buckets of water onto the pool patio splashing anyone near by. I also saw house keeping dragging a comforter along the outside floor on way to a room, away from the laundry room. I thought maybe they were taking it to be washed, but they were coming out of the laundry room…! Also, our friends paid the same price, but got a stovetop and couch in their room. The hotel overall isn’t that cheap for what you get. I will cross this place off my list for sure.

We are returning patrons, and have enjoyed staying here over the last few years. This year I will say there have been some upgrades which are great! All rooms are equipped with a key card lock now. There is more seating in the patio area, with new umbrellas. Better outdoor lighting. New lounge chairs outside of each room. As always everyone working at The Isle of Palms is super friendly and helpful.

This place is perfect if you're looking to cook your own meals. We got a great room. Family of 4, 3 beds, private balcony. Saw the fireworks from the hotel room. It was awesome. The place needs a paint job but thats about it. It's not a 5 star but it was perfect for us.