been coming here for 20 years and unfortunately they just don’t care anymore, rooms are dirty, ice machine broken, laundry broken, grill broken, TVS do not turn on, wifi doesn’t reach top floor rooms, my sister couldn’t bathe her kids because the water temp only stayed at scalding hot in her room, pool was dirty half of the week, toilets barely flush, takes a few flushes- they told us they were changing the place to condos next year so it’s obvious they don’t care- in that case it shouldn’t cost $1400 for 4 days then.

We had a very pleasant stay but my daughter left her favorite stuffed animal behind. Our fault. We called, was told it was found and to send a FedEx label over. This was a month ago. Still tracking the package and it says still not sent and no one will reply to my messages which was the email we sent the FedEx label to. I did try calling a week or so ago and they said they delivered it to the hotel across the street and that they’d check that day and get back to me the following day. Still haven’t heard a thing. If it was lost, I’d at least like to know so I can give up and my daughter can stop asking.

I just came home today from my stay I was there from Friday till Tuesday.the room was great no issues with it . All we met was nice people to hang out with. The price was great for the location. I have found my go to motel going foward. Next time I come please let me have room 207 lol.

We always have a great time at the Golden Rail! The staff and owners are wonderful. The rooms are clean and reasonably priced. We've been staying there for years. Wonderful place!

The golden rail is definitely in a bit of a transitional moment, but it was not disappointing! The rails have been replaced, all brand new! No longer golden lol. Doors are a soft beachy blue. The pull out couch was BRAND NEW. I will literally sleep on whatever quality bed were given, but this place has definitely put some money to their guests sleep experience. Beds were also comfy! Clean! Love the bathroom. Vintage tile and porcelain/ceramic tub. Hot water ENDLESS. I bet they will update it more as I said i think they are in a transitional moment lol. Theres a huge window that opens to a screen and its sooooooo nice to catch that beach breeze. Some nights were fine with just the windows open and no AC. Which the AC unit looked BRAND NEW as well. The pool is AWESOME 8 feet deep! Not being open til 10am is kinda bummer. You also get access to their sister hotel across the street and they have water slides that are AWESOME AND FAST. Cons: There was a hole in the wall of the bedroom about the size of a dollar bill, maybe smaller. The bedroom door needed a dusting as well as the vent from bedroom to living room needed a decent cleaning. The shower curtain rod was beyond being on its last leg. The fridge was nice and cold. Room 308 is a good one. Thanks for having us.

This is my 4th time coming here and I know some of the reviews say it's outdated which is but I knew that from the past. It's a great location and everything was ok for me. The young girl check is in early which was really nice. They are renovating the rooms and it's been under new management. The are affiliated with Montego.

Been going there for 40 years. Last year was the last. rooms filthy. pool dirty. new owners and front office staff is terrible

We have been coming to the GRM for decades and decided to return after a few years off. The motel was definitely better cared for with Rocco and his wife. We originally were placed in room 201, but it was falling apart and not getting cold even with the ac running. So we requested to move rooms and they were more than accommodating! Super helpful. Room 201 is not recommended- it needs some major repairs. The location is great and it’s quiet. And admission to the Montego Bay water park was a nice perk. The room, furniture and linens were not as clean as you’d expect them to be at paying $219 a night, though. The outside remodel looks fabulous! We loved the new rails, door colors. We just wish the condition of the rooms reflected the upgrades on the outside. I don’t know that we will be back under the current owners.

We’ve been coming here for the past 4 years, the new owners have always been respectful and easy to talk to. Every year they are making improvements and we have never had any negative issues. We’ve tried multiple places over the years and never went back. Golden Rail has become our home away from home

Hello readers. So me and my wife drove 18hrs from Tampa Florida,and by the time we got to this dump of a place I can't even call this a hotel. It brought my wife to tears, we've been coming to this hotel since 1985. I see prison cells from watching TV nicer. There was black spots on the box spring from bed bug the A/C broken they had rip blankets on the bed and there was bugs running around. also the bathroom look like a auto repair shops bathroom. And on top of trying to get our money back for a refund you got the runaround. They have no customer service whatsoever we miss the old owners it was like our family. Rocco was amazing.